In This Article
Our Responsible Gambling Principles
BateryBet operates under a Curaçao Gambling Authority license (OGL/2024/107/0914), which requires us to promote safe play and protect players. We treat gambling as a form of entertainment, never as a source of income.
Tools to Stay in Control
Every registered player has access to free responsible gambling controls inside their account settings:
| Tool | What It Does | When It Applies |
|---|---|---|
| Deposit limit | Caps how much you can deposit | Daily, weekly or monthly |
| Loss limit | Caps net losses over a period | Daily, weekly or monthly |
| Session reminder | Alerts you how long you have played | Set your own interval |
| Reality check | Pop-up summary of wins and losses | During play |
| Time-out | Short break from your account | 24 hours to 6 weeks |
| Self-exclusion | Blocks access to your account | From 6 months to permanent |
A reduced limit takes effect immediately; an increase only applies after a cooling-off period to prevent impulsive decisions.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Honestly ask yourself whether any of the following apply:
- Betting more than you can comfortably afford
- Chasing losses by placing bigger bets to win money back
- Borrowing money or selling things to fund gambling
- Gambling affecting your work, studies or relationships
- Feeling anxious, guilty or unable to stop
- Hiding how much time or money you spend betting
Tips for Safer Play
Before You Play
- Set a budget you can afford to lose
- Set a time limit for your session
- Never bet to recover lost money
- Don't gamble when stressed or upset
While You Play
- Take regular breaks
- Treat winnings as a bonus, not income
- Avoid betting under the influence of alcohol
- Stop when you reach your limit
Protecting Minors
Gambling at BateryBet is strictly for adults aged 18 and over. We take underage gambling extremely seriously. If you share a device with someone under 18, we strongly recommend:
- Keeping your login details private and never saved on shared devices
- Using parental control and content-filtering software such as family-safety tools on your device
- Never allowing a minor to participate in any betting activity under your account
Where to Get Help
If you or someone you know needs support, free and confidential help is available. You do not have to face it alone.
- GamCare — free advice, live chat and a helpline for anyone affected by gambling.
- BeGambleAware — information, self-assessment tools and support resources.
- Gamblers Anonymous — peer support meetings and recovery programmes.
- BateryBet Support — our 24/7 team can activate limits or self-exclusion on your account.
If you are in immediate distress, please contact a local health professional or national helpline in your area.
BateryBet is committed to responsible gambling. Players must be 18 or over. Gambling involves financial risk — please play responsibly.
Frequently Asked Questions
What is responsible gambling?
Responsible gambling means treating betting as entertainment rather than a way to make money, only wagering what you can afford to lose, and using tools like deposit limits, time reminders and self-exclusion to stay in control. It also means recognising the early warning signs of problem gambling and seeking help when needed.
How do I set a deposit limit at BateryBet?
Log in, open your Account settings and select Responsible Gambling. You can set daily, weekly or monthly deposit limits. A reduced limit applies immediately; an increased limit takes effect after a cooling-off period to prevent impulsive changes.
What is self-exclusion and how does it work?
Self-exclusion lets you block access to your account for a chosen period — from a short time-out up to permanent closure. During self-exclusion you cannot deposit or place bets, and promotional messages are stopped. You can request it from your account settings or by contacting support.
Where can I get help for a gambling problem in India?
Free, confidential support is available from organisations such as GamCare and BeGambleAware, which offer helplines and live chat. If you are in immediate distress, please contact a local health professional or a national helpline. BateryBet's support team can also activate self-exclusion and limit tools.
Can I get my money back if I have a gambling problem?
Deposits and settled bets are generally non-refundable. The most effective protection is prevention: set limits before you play, never chase losses, and use self-exclusion early if you feel your gambling is becoming a problem.